Question 1

What Supply Chain Problems Does Surgere Solve?

Accepted Answer

Surgere answers the question, “Where’s my stuff?” by expanding visibility into the physical supply chain with engineered and patented supply chain software, IoT-based sensors, and certified IoT hardware proven to provide 99.9% data capture and fidelity.  Here are some of the biggest supply chain stressors we solve:  Lost assets  Lack of visibility and data to make sound decisions  Lack of control  Low productivity  Inventory accuracy  Logistical inefficiencies  Returnable container management and visibility  Lack of accurate velocity data through the supply chain  Automation of a formerly manual inventory process and documentation traceability

Question 2

How Does Surgere Provide the Greatest Value to Customers?

Accepted Answer

Ability to give clients full and factual picture of what is taking place in their supply chain  Actionable insight to asset location and management  Saving money  Saving time  Better visibility for better decision making  99.9% data accuracy  Data to solve problems  Agility  Customization to customers’ unique issues  Software for client and internal support  Delivers knowledge in the form of data. Clients can interpret it for actionable results  Other supply chain solutions are based on theoretical models and some data to support the theory. Surgere solutions are based on physical supply chain conditions and are proven to work.

Question 3

Does Surgere Only Provide RFID Tags?

Accepted Answer

No. While we have expertise in IoT-sensor (RFID) tags, that is only part of our supply chain solutions. Our IoT-sensors provide 99.9% data accuracy and fidelity to the Interius Software Platform. With the platform companies can realize complete visibility into all areas of the supply chain from container management to over-the-road transportation solutions.

Question 4

Does Surgere Offer Custom Solutions?

Accepted Answer

Yes, doesn’t everyone? While the Interius platform is single tenet, meaning that only one branch of code is managed; the software was designed to be configured to meet the need of any Surgere client. No two supply chains are alike. No two visibility solutions should be the same. Surgere appreciates that supply chains need to scale and be flexible. Our software, IoT-sensors, and hardware solutions are completely scalable and flexible for client’s changing needs.

Question 5

Can You Help Me Find My Stuff?

Accepted Answer

Yes! Visibility into the supply chain is what we do best. Designing solutions with our tested, vetted, and scalable technology will help you find and track your stuff and better manage your resources for efficiency and cost savings.

Question 6

What is Surgere Interius™?

Accepted Answer

Interius™ is the only fully vetted, tested, scalable, flexible, and secure supply chain software suite in the world. The platform sits on the secure Microsoft Azure cloud.  Currently Interius has six supply chain solution modules  Returnable Container Management  Inventory Management  Packaging Specification Management  Localization  Transportation Visibility  Yard Management  The Interius modules are designed to work in concert but clients may opt to try specific modules to solve specific problems.

Question 7

What Industries Does Surgere Support?

Accepted Answer

Our solutions can support any industry with a need for physical supply chain visibility. We provide support for automotive, aerospace, manufacturing, agribusiness, retail, and biomedical to name a few.

Question 8

What is AutoSphere?

Accepted Answer

Autosphere is the automotive industry’s most effective supply chain management process delivered through massive collaboration. Members realize efficiencies and cost savings by having the right container and rack assets, at the right place and time. It’s a quantum leap in automotive supply chain management.  AutoSphere uses a common set of processes and transactions within a singular shared database to deliver an unprecedented level of visibility and control between OEMs, their suppliers and transportation service providers. This collaboration solves the problem of loss and inefficiency, resulting in unparalleled cost savings for OEMs and suppliers.

Question 9

Surgere States that its Software is Patented. How many patents does the company have?

Accepted Answer

Surgere has secured five patents to date for our innovative supply chain software solutions with three patents pending. We continue to develop and innovate technology solutions to bring the best of IoT sensor-based solution and software to the market.

Question 10

How are Surgere RFID tags different from any other RFID tag?

Accepted Answer

Surgere deploys a catalog of sensor devices to solve a variety of supply chain solutions and to ensure they work in the physical environment. All of our tags are certified by our engineers to be appropriate for the intended use. Each tag is also properly commissioned and designed to work with our certified hardware (handheld readers, portals, etc.) and most important, only a Surgere-certified tag will work with the Surgere Interius Software suite.

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